PDPA
This page is designed to help you understand how we collect, use, disclose and/or process your personal information as well as to assist you in making an informed decision before providing us with your personal information. We are committed to protecting your privacy. The Companies may share your Personal Information with each other and use it in a manner and for purposes which are consistent with this Privacy Policy and consistent with the Personal Data Protection Act 2012 of Singapore.
1. PURPOSES FOR COLLECTION, USE, DISCLOSURE AND PROCESSING OF PERSONAL DATA.
- The Personal Data which we collect from you may be collected, used, disclosed and/or processed for various purposes, depending on the circumstances for which we may/will need to process Personal Data.
- How we use your personal data includes
- Processing your enquiry, transaction or use of any of our services, products and facilities;
- To provide you with travel confirmation and updates;
- To manage your account, including processing bills and providing travel notifications;
- To communicate with you in general;
- To respond to your questions and comments;
- To allow us to contact you for customer service, if necessary;
- To measure interest in and improve our products, services, and website;
- To notify you about special offers and travel-related products and services that may be of interest to you;
- Ensuring that our marketing activities and communications are relevant to your interests. This includes customer profiling, administering promotions, and informing you about important notices, events and discounts;
- to resolve disputes, collect fees, or troubleshoot problems;
- to prevent potentially prohibited or illegal activities;
- to enforce our Terms and Conditions when you make a travel booking with us; and
- As otherwise notified to you at the point of collection and getting your consent (to be referred to collectively as the ‘Purposes’).
- Providing and sending you marketing materials and/or documents via any communication to your email addresses, or via electronic messages, SMSes, voice calls and/or facsimiles to your telephone numbers (based on our records), such messages to these telephone numbers only being sent in accordance with the requirements of the PDPA, relating to the KKKL Travel & Tours membership and non membership provided, promoted or marketed by us